Servicer Solution

Turn Payoffs into Opportunities

Offer borrowers a friction-free digital HELOC or HEI at competitive rates — without adding a single headcount. Retain your servicing rights by offering alternatives to refinance.

Stop Portfolio Runoff

Every payoff costs you a performing asset. Hitch helps you retain borrowers by giving them what they need — equity access — without refinancing away their low rate.

  • Automated Retention Offers

    Trigger proactive HELOC or HEI offers when borrowers show intent to list, check credit, or inquire about cash-out options.

  • White-Label Experience

    Keep your brand front and center while Hitch powers the origination, underwriting, and closing.

  • Revenue Share Model

    Earn origination income on every HELOC or HEI closed through your portfolio. Zero operational overhead required.

Servicing Retention

Retention Impact

Results from servicers who use Hitch to retain their portfolios.

35%
Reduction in payoff rate
$2.4M
Avg. retained UPB per month
12x
ROI on retention campaigns
90%
Borrower satisfaction

Protect your servicing portfolio

Every borrower you retain is revenue preserved. Partner with Hitch to offer digital equity products without adding operational complexity.

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